Data Collection Policy for IC Care (iccare.org.au)

Effective Date: September 1, 2023

1. Introduction

IC Care is committed to the responsible collection, use, and management of personal information in accordance with applicable privacy laws. This Data Collection Policy outlines the types of data we collect, how we collect it, and how we ensure the security and privacy of collected data.

2. Types of Data Collected

IC Care may collect the following types of data:

• Personal information: Names, contact details, demographic information
• Health information: Relevant to providing care services
• Emergency contact details: For safety and support purposes
• Any other information necessary for delivering support services

3. Methods of Data Collection

Data is collected through various methods, including:

• Direct interactions: When clients, employees, volunteers, or stakeholders provide information in person, over the phone, or through electronic communication.
• Online forms: Information submitted through our website or online platforms.
• Third-party sources: Information shared with us by authorized third parties, such as authorized family members or guardians.

4. Purpose of Data Collection

Data is collected for the following purposes:

• Providing and managing care services effectively
• Communicating with clients, employees, volunteers, and stakeholders
• Fulfilling legal and regulatory requirements
• Improving services and programs
• Conducting research and analysis using anonymized data

5. Security and Privacy

IC Care takes appropriate measures to safeguard collected data:

• Utilizing secure technologies to protect data from unauthorized access, loss, or disclosure
• Restricting access to collected data to authorized personnel only
• Regularly reviewing and updating security practices to ensure data protection

6. Consent and Rights

IC Care respects individual rights regarding data collection:

• Consent: Data collection is done with informed consent from individuals.
• Access and Correction: Individuals have the right to access and correct their personal information held by IC Care.
• Withdrawal: Individuals can withdraw consent for data collection at any time.

7. Contact Information

For questions, concerns, or requests related to data collection, please contact IC Care using the following details:

• Email: enquiries@iccare.org.au
• Phone: 02 4677 2524
• Address: 65 Menangle St, Picton NSW 2571

8. Changes to this Data Collection Policy

IC Care may update this Data Collection Policy as necessary to reflect changes in practices or legal obligations. The most recent version will be available on our website.