Privacy Policy for IC Care (iccare.org.au)

Effective Date: September 1, 2023

1. Introduction

IC Care is committed to protecting the privacy and security of the personal information of its clients, employees, volunteers, and stakeholders. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.

2. Collection of Personal Information

We may collect personal information from you when you interact with IC Care's services, programs, website, or communication channels. This information may include but is not limited to: - Name, contact information, and demographic details - Health information relevant to providing care services - Emergency contact details - Any other information required for the purpose of providing support services

3. Use of Personal Information

IC Care will use your personal information for the following purposes: - To provide and manage care services effectively - To communicate with you regarding services, appointments, and updates - To fulfill legal and regulatory requirements - To improve our services and programs - For research and statistical purposes (anonymized data)

4. Disclosure of Personal Information

IC Care may disclose your personal information to: - Authorized staff members involved in providing care services - Third-party service providers who assist in delivering our programs - Regulatory bodies and government agencies as required by law - With your consent, family members or emergency contacts

5. Security of Personal Information

We take reasonable measures to safeguard your personal information against unauthorized access, loss, or disclosure. This includes using secure technologies and restricting access to authorized personnel only.

6. Your Rights and Choices

You have the right to: - Access your personal information held by IC Care - Correct inaccuracies in your personal information - Withdraw consent for the collection, use, or disclosure of your personal information - Lodge a complaint if you believe your privacy rights have been violated

7. Contact Us

If you have questions, concerns, or requests regarding your personal information, please contact IC Care using the following details: - Email: enquiries@iccare.org.au - Phone: 02 4677 2524 - Address: 65 Menangle St, Picton NSW 2571

8. Changes to this Privacy Policy

IC Care may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The most recent version of the policy will be available on our website.